Privacy & Security
Credit Card Security
The CountryMe website processes Visa and Mastercard payments through the secure payment service provider DPS (Direct Payment Solutions). DPS hosts and manages the credit card payment page. SSL (Secure Sockets Layer) is also used which means all sensitive information is encrypted to protect your privacy. CountryMe does not hold and cannot access your credit card details.
Privacy
The CountryMe team is committed to making your shopping experience enjoyable in every way. Not only are we committed to protecting your privacy, we have endeavoured to put measures in place to guarantee your orders and personal information remain secure. Without your consent, CountryMe will not supply any information you have supplied, to anyone outside of our business.
Our Privacy Policy, as set out below, details how CountryMe uses and protects your information submitted through our website. During your visit to our website, you may be asked to provide certain information which helps us to identify you when visiting our website. This information collected will only be used in accordance with this Privacy Policy. CountryMe may amend this policy every now and again, through updating this page. We recommend that you visit and read our Privacy Policy each time you make a purchase, to ensure you are happy with any amendments which have been made.
The Privacy Act 1993
CountryMe undertakes to comply with all privacy laws in New Zealand, as set out in ‘The Privacy Act 1993’. In order to maintain and honour privacy for our customers, we aim to ensure that our Privacy Policy complies and meets all the legal requirements as set out in the Privacy Act 1993.
Information Collected
What does CountryMe do with the information gathered through our website?
In order to understand the needs of you, our customer, and to enable us to provide top quality customer service, we will collect certain information (please see below a list of information CountryMe collects through our website). This information is used to assist us with internal record keeping, improvement of our products and services, email promotions (such as new product launches and special offers). We also like to contact our customers to conduct market research, all to ensure you are happy with what we do! This helps us to customise our website in accordance with what interests you. If we do contact you, we will do it by phone, email or mail.
What is collected?
- Your name
- Your contact information, including an email address
- Information related to demographics such as postcodes, preferences and interests
- Information related to customer surveys
- Information related to customer offers
Information collected about you is dependent on how you use the CountryMe website. You may choose to control what personal information we collect by doing the following:
- If you are asked to fill in a form on our website, check the box which indicates that you do not want your information to be used by anybody for direct marketing purposes.
- You can also email us directly at amber@countryme.co.nz and request to be removed or unsubscribed from our mailing lists.
CountryMe will not release your personal information to any third parties, unless required by law or with your permission. At any time, you may request details of personal information which CountryMe hold as per the Data Protection Act 1998. If you wish to do so, please email amber@countryme.co.nz. Please also note a small fee will be incurred.
Please do not hesitate to contact us should you believe the information we have collected about you is incorrect or incomplete. To do this, please email amber@countryme.co.nz and we will correct as per your instructions.